Google Play Policy Compliant

Account & Data Deletion Request

QuickDine Platform • Customer, Restaurant & Delivery Partner Accounts

Important: Deleting your account is permanent. All your personal profile details, saved addresses, reward points, and active cart items will be permanently erased.

1. How to Delete Your Account In-App (Recommended)

For Customers (User App):

Open the QuickDine App on your mobile device.
Log in to your account and tap on Profile / More (bottom navigation).
Tap on Edit Profile or Settings.
Tap on Delete Account.
Confirm your request to immediately delete your account.

For Delivery Partners & Restaurant Partners:

Log in to your respective App (Restaurant or Driver App).
Navigate to Profile > Settings > Delete Account.
Confirm deletion (ensure no active orders or unsettled balances).

2. Submit Deletion Request via Web Form

If you no longer have access to the mobile app or uninstalled it, submit your deletion request below:

Full Name *

Registered Phone / Email *

Account Type

Reason for Deletion (Optional)

3. What Data Is Deleted & Retained?

Data Category	Action Taken	Retention Period
Profile & Personal Info Name, email, phone, avatar, passwords	Permanently Deleted	Immediate upon processing
Saved Addresses & Location GPS coordinates, house address, labels	Permanently Deleted	Immediate upon processing
Payment & Wallet Data Saved cards tokens, loyalty points	Permanently Deleted	Immediate upon processing
Order & Invoicing History Past transaction receipts for tax compliance	Anonymized / Retained for Tax	Up to statutory audit period (anonymized)

4. Contact & Support

You can also request manual account and data deletion by sending an email directly to our Data Protection & Support Team:

Email: support@sufra.in

Response Time: Account deletion requests submitted via email or web form are processed within 24 to 48 hours.